sumon.fe.it@gmail.com
info@iliassikdar.com 01813737207/ 01729078461
Dhaka, Bangladesh
Professional Summary
Experienced IT professional with 16+ years of expertise in life insurance companies, leading high-impact projects in Oracle application development and database management across various departments. Proven track record in problem-solving and project initiation, currently focusing on designing and troubleshooting IT infrastructure networks and actively engaged in cybersecurity. Passionate about leveraging technology to optimize business processes and drive innovation within the insurance and broader sectors.
Core Skills
In-depth knowledge of life insurance processes and systems, including policy, claims, and premium management, Banking and HR Management.
Proficient in Oracle database administration, application development, and managing the Software Development Life Cycle (SDLC) to deliver solutions that support business objectives.
Expertise in designing, deploying, and managing robust IT and network infrastructures, ensuring optimal performance, security, and continuity for business-critical systems.
Skilled in developing and implementing cybersecurity protocols to protect networks, systems, and data, with a strong emphasis on compliance and risk management.
Strategic in SEO, SEM, social media marketing, and email campaigns, enhancing brand presence and engagement through optimized digital platforms
Experienced in leading projects and cross-functional teams, with strong organizational skills to align project objectives with business strategies
Strong customer service and CRM skills, providing technical support and fostering positive customer experiences.
Proficient in AI concepts, Oracle SQL Developer, Toad, Microsoft Office Suite, and advanced Excel, supporting data-driven decision-making.
Effective communicator and team leader, fostering collaboration and innovation to achieve organizational goals
Professional Experience
Information Technology Infrastructure Manager
November 2023 – Present
Dhaka, Bangladesh
- IT Infrastructure Planning & Management: Lead the design, deployment, and maintenance of robust IT infrastructure, ensuring all systems, networks, and storage solutions are aligned with business objectives.
- Performance Optimization: Monitor and enhance the performance and reliability of IT systems, addressing potential bottlenecks and ensuring seamless operations.
- Team Leadership: Manage and mentor IT teams, fostering collaboration across departments to ensure the successful execution of infrastructure projects.
- Security & Compliance: Implement comprehensive cybersecurity strategies to safeguard infrastructure, ensuring adherence to industry standards and regulatory compliance.
- Disaster Recovery & Business Continuity: Develop and oversee disaster recovery protocols and business continuity plans to mitigate risks and minimize downtime during incidents.
- Vendor and Budget Management: Negotiate with vendors, manage service-level agreements, and oversee the IT budget, ensuring cost-effective solutions and timely infrastructure upgrades.
- Technology Advancements: Evaluate and integrate new technologies to optimize infrastructure capabilities, driving innovation and supporting organizational growth.
Assistant Vice President – Software Design & Development in Oracle
April 2008 – November 2023
Dhaka, Bangladesh
- Database Management: Proficient in Oracle Database installation, configuration, and schema management.
- Software Development: Created and maintained in-house software applications tailored to business needs.
- Oracle Forms & Reports Development: Developed applications for efficient data handling and reporting.
- System/Network Coordination: Ensured smooth integration and performance of system and network software.
Founder & CEO
November 2017 – Present
Dhaka, Bangladesh
- Reliable Internet Services: Expert Network Solutions delivers high-speed, stable internet for both residential and business users.
- Tailored Plans: Offering a variety of plans, the company meets diverse customer needs with options for different bandwidths, data limits, and price points.
- Local Customer Support: As a community-focused ISP, we provide personalized customer service and technical support, ensuring quick assistance with any connectivity issues.
- Community Commitment: Dedicated to supporting the local community, we provide affordable internet and engage in local initiatives to give back.
- Advanced Technology: Leveraging cutting-edge technology, Expert Network Solutions ensures fast and efficient service, keeping up with rising bandwidth demands.
- Customizable Business Solutions: Flexible options for businesses include dedicated lines, managed services, and additional network support.
- Secure Connections: Our emphasis on cybersecurity helps protect customer data, offering a safe and reliable online experience.
- Active Community Engagement: We participate in local events and initiatives, building strong relationships with our community and customers
CEO & Digital Marketing Specialist
November 2012 – Present
Dhaka, Bangladesh
- Digital Marketing Strategy: Develop and execute strategies to boost online presence and achieve business goals.
- SEO & SEM: Drive both organic and paid traffic through effective SEO (Search Engine Optimization) and SEM (Search Engine Marketing) tactics.
- Content & Social Media: Create engaging content for websites, blogs, and social media channels to build and retain audiences.
- Website Design & Maintenance: Design and manage user-friendly websites that align with brand goals, focusing on performance, speed, and security.
- Analytics & Optimization: Track website traffic and campaign performance using Google Analytics, making data-driven adjustments to enhance user experience and conversions.
- Email Marketing: Plan and execute targeted email campaigns, managing audience segments and tracking performance.
- Paid Advertising: Run and optimize pay-per-click (PPC) campaigns to maximize ROI and attract targeted traffic.
- Team Collaboration: Work with cross-functional teams to maintain a cohesive digital presence across platforms.
- Market Research: Stay current on trends, competitor strategies, and audience needs, adapting campaigns accordingly.
Project 2024 with Khalid Farhan in Passive Journal:
Created a digital marketing-focused travel and tourism website, www.pleasuretravelguide.com, offering resources and insights to inspire and inform travelers.
Additional Experience
Senior Advisor
November 2020 – Present
As a Senior Advisor for Adarsha Raktadan Songstha, a blood donation organization in Munshiganj, I supported efforts to promote voluntary blood donation, coordinate donation drives, and raise community awareness about the importance of safe blood donation. I helped develop strategies to expand the donor network, build partnerships with local health facilities, and encourage more individuals to become regular donors. My role involved guiding team members, organizing training sessions, and overseeing initiatives to ensure effective and reliable blood supply for those in need
Freelance Consultant
November 2020 – Present- On-site
- Provided technical support to businesses and individuals, resolving various tech-related issues.
- Assisted clients in implementing and utilizing educational technology to enhance learning and development.
- Applied supervisory skills to guide teams and ensure smooth project execution.
- Specialized in Internet Information Services (IIS), ensuring reliable web services and network management.
- Managed customer relationship management (CRM) systems to improve client interactions and data management.
- Offered Microsoft Excel support, helping businesses use the tool for data analysis and reporting.
- Delivered customer service and support, maintaining strong client relationships and addressing their concerns promptly.
- Focused on streamlining operations and improving overall business efficiency through technology integration.
Internship · Bangladesh Fire Service & Civil Defense (FSCD)
November 2019 · 1 Month
Dhaka, Bangladesh · On-site
- Completed a short training program at the Bangladesh Fire Service & Civil Defense (FSCD), gaining hands-on experience in fire safety protocols and emergency response.
- Learned key safety procedures for fire prevention, firefighting techniques, and emergency evacuation strategies.
- Assisted in safety drills and fire response simulations to develop practical skills in handling fire-related emergencies.
- Gained a foundational understanding of fire safety equipment, safety regulations, and civil defense operations.
Graduate of Silva Life System
November 2019 · 1 Month
Dhaka, Bangladesh · On-site
The Silva Life System primarily focuses on personal development and mental training techniques that enhance creativity, intuition, and overall well-being. Here are some key points regarding its main focus:
- Mind Control: Techniques to help individuals gain better control over their thoughts and emotions, promoting a positive mindset.
- Enhanced Intuition: Training to develop intuitive abilities, enabling individuals to make better decisions and tap into their inner guidance.
- Visualization Techniques: Methods for effective visualization to help achieve personal goals and manifest desired outcomes in various areas of life.
- Stress Management: Strategies to reduce stress and anxiety through relaxation techniques and mental conditioning, promoting overall mental health.
- Self-Improvement: Encouraging continuous self-improvement and growth through goal setting, self-reflection, and the development of new skills.
- Creative Problem Solving: Fostering creativity and innovative thinking to enhance problem-solving abilities in personal and professional contexts.
- Meditation Practices: Incorporating meditation as a tool for relaxation, focus, and achieving a deeper state of consciousness.
Overall, the Silva Life System aims to empower individuals to harness the power of their minds, leading to improved quality of life and enhanced personal and professional success.
Proffesional Trainning
Institute : Techlight IT Institute
Instructor : Alex Ovi (Cyber Security Engineer at Russian Science and Culture Center, Delhi)
Institute : Techlight IT Institute
Instructor : Muffazzal Hussain Ripon (CEO & Founder- Techlight IT Institute)
Institute : Techlight IT Institute
Instructor : Muffazzal Hussain Ripon (CEO & Founder- Techlight IT Institute)
Institute : BASE IT LIMITED
Instructor : Md. Abdul Majid (AGM- Lead, Implementation Team of DBL Digital)
Projects Successfully Completed
Life Insurance Management
Academic Acheivement
Jagannath University, Dhaka
Grade: Frist Class
Year: 2007.
Govt. Haraganga College, Munshiganj
Grade: Frist Class
Year: 2005.
Govt. Birampur College, Rajshahi
Grade: Second Class
Year: 2000.
Birampur Pilot High School, Dinajpur
Grade: Second Class
Year: 1998.